Passion City Church Triples IT Ticket Volume and Automates Onboarding in Slack
Passion City Church tripled ticket volume and automated onboarding with Slack‑native Foqal, delivering instant email creation and data‑driven visibility.

See how IT, HR, and support teams use Foqal to run structured, automated operations - and prove the results to leadership. Filter by team to find a story that matches yours.

See how teams like yours use Foqal to run operations they can actually prove to leadership.
Passion City Church tripled ticket volume and automated onboarding with Slack‑native Foqal, delivering instant email creation and data‑driven visibility.
A two‑person IT team slashes response times by 50%, accelerates resolutions by 70%, and secures extra headcount by leveraging Foqal’s AI routing and data‑driven insights.
Ben’s team boosted SLA adherence to 91% and doubled ticket capture with Foqal, turning Slack support into a measurable, revenue‑generating service.
Andela transformed its support experience with Foqal, achieving an impressive 83% cost reduction and a 72% faster response time while maintaining a 99% customer satisfaction rate.
Learn how Codefresh transformed their Slack support operations with Foqal, gaining visibility, accountability, and reducing context switching for their agents.